Apter Power Limited is a pioneering global supplier of industrial automation parts and control system components, headquartered in Xiamen, Fujian, China. Founded in 2005 in Hong Kong, we have spent over 20 years building a reputation as one of the industry’s most reliable and trusted names in automation spare parts distribution. Our team of over 50 dedicated professionals works together to serve clients in 177+ countries, shipping more than 50,000 packages daily from a 63,000-square-foot warehouse strategically located in Hong Kong. We process customer orders efficiently, with fulfillment completed in as little as 24 hours. The products we sell include components from leading brands such as Allen Bradley, Bently Nevada, ICS TRIPLEX, ABB, and GE. Our product portfolio spans PLCS, HMIS, DCS modules, panel controllers, industrial PCs, and VFDS.
Beyond simply providing parts, we supply a comprehensive ecosystem of services built on a simple but powerful conviction: to keep global manufacturing running. We provide specialized procurement for hard-to-find and obsolete automation components, allowing facilities in the power generation, petrochemical, oil and gas, steel, and cement industries to minimize costly downtime and extend the lifecycle of their installed systems. From sourcing discontinued products to maintaining an enormous inventory of immediately available in-stock parts, our focus is singular—we ensure that the component you need is available when you need it.
As we celebrate our 20th anniversary, Apter Power remains committed to our founding principles: quality, reliability, and exceptional customer service—all captured in our corporate motto: “We Keep Global Production Running.” Whether you require a new,or discontinued part,our forward-looking approach and global sourcing network ensure that you will never be left stranded by obsolete technology.
Massive Inventory & Rapid Availability
At the heart of our service is a broad and deep inventory. Our 63,000-square-foot Hong Kong warehouse contains over 40 million products from thousands of manufacturers, with a combined stock value exceeding $2 billion. This allows us to offer same-day quotes, expedited shipping, and emergency delivery services that minimize production interruptions. When a critical Emerson controller module fails on a power plant floor, every hour of downtime translates directly into lost output and mounting repair costs—Apter Power maintains a ready inventory to eliminate such risks.
Global Sourcing & Multilingual Support
If an item isn’t already on our shelves, our multilingual procurement team is ready to scour the globe to find it for the best possible price. We bridge the gap between manufacturer lead times and your urgent operational requirements. Our customers routinely receive not only highly competitive pricing but also an unconditional 12-month warranty on all remaining parts.
Proven Customer Trust
Our dedication has earned us a verified “Excellent” rating of 4.8/5 on Trustpilot. Customers consistently praise our fast shipping, transparent communications, and product quality.
Apter Power operates with a well structured organization built around seven specialized departments. Our Sales Department serves as the frontline for customer engagement, handling inquiries, quotations, and order processing. The After Sales & Customer Support Department manages all post delivery services including warranty claims and technical guidance. The Warehouse & Logistics Department oversees our 63,000 sq ft facility, performing quality control, packaging, and global shipping coordination. The Finance Department handles invoicing, multi currency payments, and credit control. The Commercial & Legal Department manages supplier contracts, export compliance, and enterprise agreements. Finally, our Quality Control Department rigorously tests all incoming parts to ensure they meet real world operational standards. Together, these seven departments form the backbone of our seamless global supply chain.
Sales Department: Building Partnerships, Not Just Transactions
Our sales team takes great pride in providing comprehensive, professional service to valued customers worldwide. With decades of industry experience, our knowledgeable staff are experts at offering top-notch advice tailored to your company’s specific needs. When you choose Apter Power, you will be assigned a dedicated account manager who is committed to delivering the highest quality products and services. Our team consistently goes above and beyond for our customers—a testament to our leadership in the field. Warehouse & Logistics: Precision Behind the Scenes
Managing a 63,000-square-foot warehouse packed with thousands of products presents unique challenges. Space and layout are a constant juggle, especially given the differing quantities and sizes of products that arrive on any given day. Keeping a meticulous record of all our stock as it moves through various stages at different speeds is extremely demanding. However, we are proud to have a warehouse team that handles these challenges exceptionally, delivering photographic evidence and documented traceability for every shipment.
After-Sales Support: Your Silent Guardian
Clients who work with us frequently highlight our attentive post-sale support. When unforeseen issues emerge, our after-sales team is ready to respond—ensuring your production never stops.
Quality Control: The Final Checkpoint
Before a single part is shipped, it must pass through our Quality Control Department. Every incoming part is tested using calibrated diagnostic equipment that simulates real-world industrial conditions. This rigorous process eliminates any chance of in-field failure and protects your operations from unnecessary interruption.
Finance & Commercial Teams: Ensuring Seamless Global Transactions
In global trade, nothing creates friction faster than incorrect documentation, payment delays, or compliance errors. Our Finance Department processes invoices in multiple currencies while our Commercial Department validates every export document to ensure smooth border crossings. Together, they provide transparent pricing and clear commercial terms, allowing you to focus on running your business.
Are you searching for the right sustainable partner to ensure your industrial electronic equipment runs smoothly, even during a sudden failure? If so, Apter Power Limited is your best choice. Contact us today and let our multi-department team put our industry knowledge to work for you.
